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How do you master business writing skills?

Question 1 of 11

1. Let's start simple. What is your mailbox like?

Oh, there is some kind of garbage, even scary to enter.

I delete all unnecessary. However, sometimes I lose important letters.

I have a lot of folders, I filter emails by purpose of tasks, I don't delete spam right away either. But sometimes I can't remember which folder the letter is in.

There are a lot of letters, but they are all important, I note. Although sometimes I get confused